CrowdED: crowding metrics and data visualization in the emergency department.

Laura S Greci1, Christina E Parshalle, Alan Calvitti

  • 1VA San Diego Healthcare System, Health Services Research & Development, San Diego, CA 92161, USA. lgreci@ucsd.edu

Summary

Emergency department crowding was assessed using validated metrics and a novel data visualization technique. Staff workload, patient reneging, and demand value effectively measure crowding, aiding quality improvement.

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