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A modified healthy steps model to improve resident training in behavioral and developmental care
Greg D Randolph1, Louise Stenberg, Rebecca Socolar
1From the *Division of General Pediatrics and Adolescent Medicine, Department of Pediatrics at the University of North Carolina School of Medicine, Chapel Hill, NC; †North Carolina Children's Center for Clinical Excellence, Chapel Hill, NC; ‡Office of Performance Improvement, Minnesota Department of Health, St Paul, MN; §Center for Healthcare Quality, Cincinnati Children's Hospital, Cincinnati, OH.
Objective:
To assess whether implementing a modified Healthy Steps (HS) for young children program in residency clinics could improve resident education and their perception of the quality of care provided for common behavioral and developmental (B/D) issues.
Methods:
Residents and faculty blinded to study intent were surveyed to assess perceptions of resident preparedness and the quality of behavioral and developmental (B/D) care at 4 pediatric residency training sites in North Carolina. Initially, Program 1 (with an established HS program) was compared with 3 sites without established programs at baseline (Programs 2, 3, and 4), and then the results before and after implementation at Programs 2 to 4 were compared.
Results:
Initially, subjects at Program 1 were more likely than those at Programs 2 to 4 to rate residents as "well" or "very well" prepared to provide B/D care (63% vs 20% respectively, 95% confidence interval of the difference, 25-61%) and more likely to rate the overall quality of B/D care at their clinic as "high" or "extremely high" (94% and 47% respectively, 95% confidence interval for the difference, 34-59%). After implementation of HS at Programs 2 to 4, the mean percentage of subjects rating residents as "well" or "very well" prepared and the ratings of the care provided increased dramatically.
Conclusion:
A modified HS model focusing on resident B/D education substantially increased attending and resident ratings of residents' preparedness to deliver B/D care and increased the ratings of the quality of B/D care provided.
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