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Assessing organisational development in European primary care using a group-based method: a feasibility study of the
Adrian Edwards1, Melody Rhydderch, Yvonne Engels
1Department of Primary Care and Public Health, School of Medicine, Cardiff University, UK. edwardsag@cf.ac.uk
International Journal of Health Care Quality Assurance
|March 11, 2011
Summary
The Maturity Matrix is a feasible tool for assessing family practice development and quality improvement across European settings. It effectively supports organizational development in healthcare quality reviews.
Area of Science:
- Primary Care Research
- Healthcare Management
- Quality Improvement Science
Background:
- The Maturity Matrix is a UK-developed tool for assessing family practice organizational development and quality improvement.
- It is a practice-led, formative process involving practice teams and facilitators.
Purpose of the Study:
- To evaluate the Maturity Matrix as a tool for organizational development in European family practice.
- To assess its feasibility and value in diverse European primary care settings.
Main Methods:
- A convenience sample of 153 practices and 11 facilitators across the UK, Germany, Netherlands, Switzerland, and Slovenia participated.
- Feasibility was assessed using criteria including completion, coverage, distribution, scaling, translation, and missing data.
- Data were collected via facilitator questionnaires and completed Maturity Matrix profiles.
Main Results:
- All participating practices successfully completed Maturity Matrix sessions.
- Key robust dimensions identified across countries included clinical performance audit, prescribing, meetings, and continuing professional development.
- Suggestions for additional dimensions included primary-secondary care interface, access, and materials management.
Conclusions:
- The Maturity Matrix is a feasible and valuable tool for family practices to review organizational development related to healthcare quality.
- Future research should focus on developing generic dimensions for European primary care.
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