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Related Concept Videos

Data Collection by Survey01:07

Data Collection by Survey

The systematic method of obtaining and analyzing accurate information of a population is called data collection. A survey is a standard method of data collection that involves collecting information from a target human population about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. The most common survey examples are written questionnaires, face-to-face or telephonic conversations, focus groups, and electronic (e-mail or...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...
Feedback control systems01:26

Feedback control systems

Feedback control systems are categorized in various ways based on their design, analysis, and signal types.
Linear feedback systems are theoretical models that simplify analysis and design. These systems operate under the principle that their output is directly proportional to their input within certain ranges. For instance, an amplifier in a control system behaves linearly as long as the input signal remains within a specific range. However, most physical systems exhibit inherent nonlinearity...
Surveys02:16

Surveys

Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
Positive and Negative Feedback Loops01:18

Positive and Negative Feedback Loops

Animal organs and organ systems constantly adjust to internal and external changes through a process called homeostasis ("steady state"). Examples of these changes include regulation of the level of glucose or calcium in the blood or internal responses to external temperatures. Homeostasis requires  maintaining an internal dynamic equilibrium:
Nursing Evaluation01:15

Nursing Evaluation

The evaluation stage signals the end of the nursing process. The nurse gathers evaluative data to assess whether or not the patient has attained the expected results. Whereas the nurse collects data in the nursing assessment to identify the patient's health concerns, the evaluation stage data determines if the indicated health issues are resolved. Evaluative data collection includes two sections: the data acquired to evaluate patient outcomes and the time criteria for data collection.
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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

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Collecting client feedback.

Michael J Lambert1, Kenichi Shimokawa

  • 1Department of Psychology, Brigham Young University, Provo, UT 84602, USA. michael_lambert@byu.edu

Psychotherapy (Chicago, Ill.)
|March 16, 2011
PubMed
Summary
This summary is machine-generated.

Implementing systematic client feedback systems in psychotherapy can significantly reduce patient deterioration. These methods help identify at-risk clients and improve treatment outcomes by half.

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Area of Science:

  • Psychology
  • Clinical Psychology
  • Psychotherapy Research

Background:

  • Psychotherapy is effective, but 5-14% of clients worsen during treatment.
  • Therapists often fail to identify clients experiencing negative outcomes.
  • Systematic client feedback is crucial for monitoring and improving treatment efficacy.

Purpose of the Study:

  • To discuss methods for systematically collecting client feedback in psychotherapy.
  • To describe systems for monitoring treatment response and providing feedback.
  • To evaluate the impact of feedback systems on client outcomes.

Main Methods:

  • Review of methods for collecting client feedback.
  • Description of two feedback systems: Partners for Change Outcome Management System and Outcome Questionnaire (OQ) system.
  • Meta-analysis of studies on the effectiveness of feedback systems.

Main Results:

  • Feedback systems significantly improve psychotherapy outcomes (effect sizes ranging from r = .23 to r = .33).
  • The number of psychotherapy patients who deteriorate can be reduced by 50% using these systems.
  • Client ratings of the therapeutic relationship are important within feedback systems.

Conclusions:

  • Formal client feedback collection should be a routine part of clinical practice.
  • Feedback systems enhance therapist ability to identify and address negative outcomes.
  • Implementing feedback mechanisms can substantially improve patient well-being in psychotherapy.