Related Experiment Video
Updated: Jun 3, 2026

03:40
Fast Inspection of Quality of Indigo Naturalis by Multiple Light Scattering
Published on: August 18, 2023
Using compliments to measure quality
1Productive Mental Health Ward programme, 2Gether Foundation Trust, Gloucester.
Abstract:
Collecting positive feedback can increase nurses' confidence, show improvements in performance and provide a baseline for measuring patient satisfaction. This article describes how nurses on a dementia assessment ward designed, implemented and evaluated a way of collecting compliments, changing staff attitudes to receiving feedback.
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