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Patients' perspectives of bedside nursing handover
Anne McMurray1, Wendy Chaboyer, Marianne Wallis
1Murdoch University, Mandurah, Western Australia. A.McMurray@murdoch.edu.au
Collegian (Royal College of Nursing, Australia)
|April 8, 2011
Summary
Patients value participating in bedside nursing handover, seeing it as a chance to ensure care accuracy and be active partners. Not all patients desire full engagement, but all appreciate the inclusive interaction.
Area of Science:
- Nursing care quality
- Patient-centered care
Background:
- Patient participation in handover is key to patient-centered care.
- Understanding patient perspectives helps nurses tailor bedside handovers.
- Encouraging patient involvement fosters shared decision-making.
Purpose of the Study:
- To examine patient perspectives on participating in shift-to-shift bedside nursing handover.
Main Methods:
- Descriptive case study of 10 patients in a Queensland hospital.
- Explored patient views on handover benefits, limitations, roles, and confidentiality.
- Thematic content analysis of collected data.
Main Results:
- Patients felt acknowledged as care partners.
- Bedside handover allowed patients to correct information inaccuracies.
- Some patients preferred passive involvement over active engagement.
- Patients appreciated the inclusive nurse-patient interaction during handover.
Conclusions:
- Bedside handover enables active patient participation in care.
- Patients value continuous access to information.
- Varying levels of interaction are preferred, but patients see their role as vital for accuracy.
- Involvement in handover promotes safe, high-quality nursing care.
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