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Related Experiment Video

Updated: Jun 2, 2026

Examining Gesture Production in the Presence of Communication Challenges

Examining Gesture Production in the Presence of Communication Challenges

Published on: January 26, 2024

From SOLER to SURETY for effective non-verbal communication.

Theodore Stickley¹

¹School of Nursing, Midwifery and Physiotherapy, Faculty of Medicine and Health Sciences, University of Nottingham, Duncan MacMillan House, Porchester Road, Nottingham NG3 6AA, UK. theo.stickley@nottingham.ac.uk

Nurse Education in Practice

|April 15, 2011

Summary

This paper critiques the widely used SOLER model for non-verbal communication skills training. A new SURETY framework is proposed, enhancing communication by incorporating touch and intuition.

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Area of Science:

Nursing Education
Communication Skills
Non-verbal Communication

Background:

The SOLER model (Sit squarely, Open posture, Lean towards, Eye contact, Relax) has been a standard for non-verbal communication training for decades.
Despite its widespread use in nurse education, critical appraisal of the SOLER model is limited.
This paper provides a critique of the established SOLER framework.

Purpose of the Study:

To critically evaluate the SOLER model for non-verbal communication skills.
To propose a new, enhanced framework for non-verbal communication training.
To introduce the SURETY model (Sit at an angle, Uncross legs/arms, Relax, Eye contact, Touch, Your intuition) as an alternative.

Main Methods:

Critical analysis of the SOLER model's components and application.
Development and introduction of the SURETY acronym and its underlying principles.
Emphasis on the integration of touch and intuition in therapeutic communication.

Main Results:

The SOLER model, while foundational, may lack depth in certain areas of non-verbal communication.
The proposed SURETY model offers advancements by including "Touch" and "Your intuition."
The SURETY model encourages consideration of therapeutic space in communication training.

Conclusions:

The SURETY model provides a more comprehensive approach to non-verbal communication skills training for nurses.
Incorporating touch and intuition enhances the therapeutic nature of nurse-patient interactions.
Educators should consider the SURETY framework for improved non-verbal communication pedagogy.