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[Communication of the nursing team and its relationship with management in health institutions]
Maria Cláudia dos Santos1, Andrea Bernardes
1Escola de Enfermagem de Ribeirão Preto da Universidade de São Paulo (EERP/USP), Ribeirão Preto, São Paulo, Brasil.
Abstract:
Communication should occur constantly, in order to guide managerial activities, allowing for the necessary job information, motivation and satisfaction. This study aims to analyze the contribution of the research produced on communication in nursing management, considering the literature published in Brazilian journals. Integrative Literature Review was used, including dissertations, theses and articles indexed in Latin American and Caribbean Health Sciences (LILACS), Medical Literature Analysis and Retrieval System Online (MEDLINE) and Bibliographic Database of the University of São Paulo (DEDALUS), between the years of 1998 and 2008. Strengthening the communication process and guaranteeing that it occurs in a clear and efficient way is essential for nursing management. Through efficient communication, nurses ensure the identification of individual and collective problems, thus making it possible to relate them to the analysis of the found situation and direct them towards a planning of appropriate and effective care.
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