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Establishing a comprehensive networkwide pressure ulcer identification process
Courtney Vose1, Robert X Murphy, David B Burmeister
1Patient Care Services, Lehigh Valley Health Network, Allentown, Pennsylvania, USA. Courtney.Vose@lvh.com
Insights
Implementing a standardized algorithm significantly increased pressure ulcer (PU) reporting by 36.3%. This initiative achieved 100% effectiveness in identifying PUs present-on-admission (POA) and preventing hospital-acquired PUs.
Area of Science:
- Healthcare quality improvement
- Patient safety initiatives
- Clinical nursing research
Background:
- Pressure ulcers (PUs) pose a significant risk to patients and incur substantial treatment costs, particularly for Stages II-IV.
- The Centers for Medicare & Medicaid Services (CMS) penalizes hospitals by denying reimbursement for hospital-acquired PUs.
- Preventable PUs impact patient outcomes and hospital financial resources.
Purpose of the Study:
- To develop and implement a standardized algorithm for early identification of PUs present-on-admission (POA).
- To improve the consistency of skin assessments, physician notification, reporting, and inter-unit communication regarding PUs.
- To reduce the incidence of hospital-acquired PUs and associated financial penalties.
Main Methods:
- An interdisciplinary team created an algorithm for PU identification in participating units.
- Standardized processes included skin assessment, physician notification, safety reporting, and communication.
- Computer-entry tools facilitated immediate feedback loops with nursing staff via unit-based process improvement councils.
Main Results:
- Total reported PUs increased by 36.3% (1,103 cases) in the year following implementation compared to the previous year.
- The initiative demonstrated 100% effectiveness in identifying Stage III/IV PUs POA.
- Hospital-acquired Stage III/IV PUs were successfully prevented, ensuring high-quality care and fiscal protection.
Conclusions:
- The developed algorithm enables clinically feasible and effective identification of all PUs present at the time of admission.
- Standardized processes are crucial for improving PU detection and prevention.
- This approach supports both patient well-being and hospital financial health.
Background:
Pressure ulcers (PUs) are a critical concern, endangering patients and requiring significant resources for treatment in Stage II/IV. The Centers for Medicare & Medicaid Services (CMS) denies reimbursement in cases where a more complex diagnosis-related group (DRG) is assigned as a result of hospital-acquired conditions such as a PU that could have been reasonably prevented.
Implementation:
An interdisciplinary PU present-on-admission (POA) team developed an algorithm to support the early identification of PUs for units participating in the process. This approach standardized work, resulting in consistent (1) skin assessment, (2) physician notification, (3) reporting of findings in the patient safety reporting system, and (4) communication to receiving units. Computer-entry tools were developed and completed for six months by the patient care services unit-based process improvement councils; these councils made possible immediate "loop closure" for either positive feedback or needed reeducation with the nursing staff.
Results:
The total number of PUs recognized and reported after implementation of the process improvement initiative--from April 1, 2008, to March 31, 2009--increased to 1,103--an increase of 36.3% in PU reporting when compared with the same period the year before. This initiative has yielded 100% effectiveness in identifying Stage III/IV PUs POA and in preventing hospital-acquired Stage III/IV PUs. The success of the project has helped to ensure high-quality patient care and protection of precious fiscal resources.
Conclusions:
The data suggest that the identification of all PUs that are present at time of admission is clinically feasible.
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