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Brazilian registered nurses' perceptions and attitudes towards adverse events in nursing care: a phenomenological
Genival Fernandes De Freitas1, Luiza Akiko Komura Hoga, Maria de Fátima Prado Fernandes
1School of Nursing, University of Sao Paulo, Sao Paulo, Brazil. genivalf@usp.br
Aim:
To describe the perceptions and attitudes of registered nurses (RNs) towards adverse events (AEs) in nursing care.
Background:
The professionals' subjective perspectives should be taken into account for the prevention of AEs in care settings.
Method:
Schütz's social phenomenology was developed. Interviews were conducted with nine Intensive Care Unit RNs.
Results:
The following five descriptive categories emerged: (1) the occurrence of AEs is inherent to the human condition but provokes a feeling of insecurity, (2) the occurrence of AEs indicates the existence of failures in health care systematization, (3) the professionals' attitudes towards AEs should be permeated by ethical principles; (4) the priority regarding AEs should be the mitigation of harm to patients, and (5) decisions regarding the communication of AEs were determined by the severity of the error.
Conclusions:
The various subjective perspectives related to the occurrence of AEs requires a health care systematization with a focus on prevention. Ethical behaviour is essential for the patients' safety.
Implications For Nursing Management:
Activities aimed at the prevention of AEs should be integrated jointly with both the professionals and the health care institution. A culture of safety, not punishment, and improvement in the quality of care provided to patients should be priorities.
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