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Establishment of a Clinic-based Biorepository

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Published on: May 29, 2017

Hospital libraries: stand up and be counted!

Breda Bennett¹, Anne Madden

¹The Library, St. Michael’s Hospital, Dun Laoghaire, Co. Dublin, Ireland. B.Bennett@stmichaels.ie

Medical Reference Services Quarterly

|May 3, 2011

Summary

Effective communication is vital for hospital librarians to meet user needs and organizational goals. This study shares insights from a client audit to improve library services, despite challenges with low response rates among busy clinicians.

Area of Science:

Health Sciences Information Management
Library and Information Science
Healthcare Administration

Background:

Hospital librarians are crucial for organizational success, requiring proactive user engagement.
Effective communication strategies are essential for library services, especially with limited resources.
Client audits are valuable but face low response rates from busy clinical practitioners.

Purpose of the Study:

To share practical lessons learned from conducting a hospital library client audit.
To highlight key findings from the client audit process.
To examine strategies for leveraging audit outcomes to enhance library services and promotion.

Main Methods:

Conducting a client audit within a hospital library setting.

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Analyzing audit data to identify key findings and user needs.

Evaluating the audit process for service development and promotion.

Main Results:

Low response rates are a significant challenge in clinical practitioner audits.
Audit findings provide insights into user needs and service gaps.
The audit process itself can be utilized to promote library services.

Conclusions:

Hospital librarians must strategically communicate to align services with organizational goals.
Overcoming low response rates in client audits is key to gathering actionable data.
Utilizing audit findings and processes can effectively promote and develop hospital library services.