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Accounting for inpatient wards when developing master surgical schedules.
Peter T Vanberkel1, Richard J Boucherie, Erwin W Hans
1Department of Applied Mathematics, University of Twente, Enschede, The Netherlands. p.t.vanberkel@utwente.nl
Optimizing the master surgical schedule (MSS) improves hospital patient flow and resource use. A new MSS, developed with an operational research model and staff input, successfully balanced ward occupancy and reduced cancellations.
Area of Science:
- Healthcare Operations Research
- Hospital Management
- Surgical Scheduling
Background:
- Increasing healthcare demand necessitates improved patient flow.
- The master surgical schedule (MSS) significantly impacts inpatient wards, affecting cancellations, workload, and resource utilization.
- Modeling the MSS-ward relationship is crucial for optimizing hospital operations.
Purpose of the Study:
- To develop and evaluate a new master surgical schedule (MSS) for a hospital.
- To improve patient flow, reduce surgery cancellations, balance workload, and enhance resource utilization.
- To utilize an operational research model for selecting an optimal MSS.
Main Methods:
- An operational research model was developed in collaboration with hospital staff.
- Multiple MSS proposals were evaluated using the model and refined through iterative staff feedback.
- The model provided insights into ward admissions and occupancy based on MSS modifications.
Main Results:
- A new MSS was selected, achieving balanced ward occupancy and staff acceptance.
- Post-implementation analysis confirmed balanced ward occupancy through bed-use statistics.
- The model facilitated quantitative analysis, supporting negotiation and selection of the new MSS.
Conclusions:
- The operational research model, combined with staff input, provided quantitative support for MSS optimization.
- The developed model is repeatable in other hospitals using readily available data.
- This approach transforms subjective discussions into data-driven decisions for improved hospital management.
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