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Updated: Jun 2, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Key processes, ingredients and components of successful systems collaboration: working with severely emotionally or
Mo Yee Lee1, Barbra Teater, Gilbert J Greene
1College of Social Work, The Ohio State University, 1947 N. College Rd., Columbus, OH 43210, USA. lee.355@osu.edu
Abstract:
Systems collaboration has repeatedly been cited as a component of successful social service delivery. Through qualitative data, this study explored the process involved in inter-agency collaboration when providing Integrative Family and Systems Treatment (I-FAST) for families with severely emotionally or behaviorally disturbed children. Data were collected through a series of eight focus groups with 26 agency collaborators across 11 counties in Ohio. Data analysis revealed two emergent phenomena: the process of developing collaboration, consisting of making initial contact, a trial period and developing trust; and the key ingredients of collaboration, focusing on interpersonal and professional qualities. Implications of each theme are discussed.
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