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Evaluating communication between pediatric primary care physicians and hospitalists
Jennifer L Ruth1, Joseph M Geskey, Michele L Shaffer
1Penn State College of Medicine, Hershey, PA, USA.
Clinical Pediatrics
|May 18, 2011
Summary
Pediatric primary care physicians (PCPs) reported lower satisfaction with communication than hospitalists. Differing views on post-discharge care responsibility highlight potential patient safety risks if communication is poor.
Area of Science:
- Pediatric Healthcare
- Physician Communication
- Patient Safety
Background:
- Effective communication between pediatric primary care physicians (PCPs) and hospitalists is crucial for seamless patient care transitions.
- Existing literature highlights potential communication gaps during hospital discharge, impacting continuity of care.
Purpose of the Study:
- To assess and compare the satisfaction and preferences of PCPs and hospitalists regarding inter-provider communication.
- To identify discrepancies in perceived responsibility for post-discharge care between PCPs and hospitalists.
Main Methods:
- Development and administration of two parallel surveys (PCP and hospitalist versions) with identical questions.
- Statistical analysis to compare satisfaction levels and opinions on care responsibility between the two provider groups.
Main Results:
- PCPs reported significantly lower overall satisfaction with communication compared to hospitalists (P < .01).
- Hospitalists were more likely than PCPs to assign responsibility for pending labs, adverse events, and status changes to the PCP post-discharge.
- Significant differences (P < .01) were observed in assigning responsibility for pending labs (65% vs 49%), adverse events (85% vs 67%), and status changes (85% vs 69%).
Conclusions:
- Incongruent views on post-discharge care responsibility between PCPs and hospitalists pose significant patient safety risks.
- Improved, consistent, timely, and informative communication, with clear delineation of responsibilities at discharge, is essential for successful hospital-to-primary care transitions.
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