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Published on: February 28, 2012
Public claims about automatic external defibrillators: an online consumer opinions study
Arthur G Money1, Julie Barnett, Jasna Kuljis
1Department of Computer Science and Technology, University of Bedfordshire, Luton, Bedfordshire, LU1 3JU, UK. arthur.money@brunel.ac.uk
Home Automated External Defibrillators (AEDs) are increasingly available, but public opinion on their adoption is mixed. Emotional factors significantly influence acceptance, a key area for future research in health technology.
Area of Science:
- Health technology adoption
- Consumer health informatics
- Public health preparedness
Background:
- Patients are increasingly active in healthcare decisions, utilizing diverse information sources.
- Government initiatives promote self-care to meet rising global health demands.
- Automated External Defibrillators (AEDs) are now available over-the-counter for home use.
Purpose of the Study:
- To explore public and professional claims regarding home Automated External Defibrillators (AEDs).
- To investigate factors influencing the acceptance, adoption, and use of home AEDs.
- To analyze online consumer opinions on AED devices.
Main Methods:
- Thematic content analysis of 83 online consumer reviews of home AEDs from Amazon.com.
- Inductive analysis to identify emergent themes in public debate.
- Theory-driven analysis using the Technology Acceptance Model (TAM).
Main Results:
- Five key themes emerged: usability, usefulness, cost, emotional implications, and patient risk status.
- Emotional implications of device ownership significantly impact AED acceptance.
- Existing TAM does not fully account for the emotional factors in home AED adoption.
Conclusions:
- Online consumer reviews offer valuable insights into public discourse on emerging health technologies.
- Findings contribute to understanding technology acceptance theory in the context of home healthcare devices.
- Further research should incorporate emotional factors into technology acceptance models for devices like AEDs.
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