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Speeding decisions. Social security's information exchange program.

Kitt Winter1, Bob Hastings

  • 1Division of Health Information Technology, Office of the Chief Information Officer, Social Security Administration, USA. kitt.winter@ssa.gov

Journal of AHIMA
|June 15, 2011
PubMed
Summary

The Social Security Administration is improving its records request process, handling over 15 million requests annually. They are piloting information exchange projects with private entities, utilizing the Nationwide Health Information Network.

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Area of Science:

  • Health Informatics
  • Public Administration

Background:

  • The Social Security Administration (SSA) processes over 15 million records requests annually.
  • Streamlining the SSA's records request process is crucial for efficiency and public service.

Purpose of the Study:

  • To explore initiatives by the Social Security Administration to enhance its records request process.
  • To investigate the SSA's adoption of information exchange projects with the private sector.

Main Methods:

  • Pioneering information exchange projects.
  • Utilizing the Nationwide Health Information Network (NHIN) for data exchange.

Main Results:

  • The SSA is actively engaged in developing new methods for information exchange.
  • The NHIN is being leveraged as a platform for these private sector collaborations.

Conclusions:

  • The SSA is making strides in modernizing its records management through public-private partnerships.
  • Adoption of health information networks signifies a move towards more efficient data handling.