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Related Experiment Videos

Implementing complex innovations: factors influencing middle manager support.

Emmeline Chuang1, Kendra Jason, Jennifer Craft Morgan

  • 1Department of Mental Health Law and Policy, University of South Florida, Tampa, USA. echuang@usf.edu

Health Care Management Review
|June 22, 2011
PubMed
Summary
This summary is machine-generated.

Middle managers in healthcare support innovations like work-based learning when it aligns with their priorities and they have implementation control. Empowering managers with discretion and resources is key for successful innovation adoption.

Related Experiment Videos

Area of Science:

  • Healthcare Management
  • Organizational Behavior
  • Innovation Implementation

Background:

  • Middle manager resistance is a significant barrier to implementing complex innovations in healthcare.
  • Factors influencing middle manager support for innovation are understudied in the U.S. healthcare context.

Purpose of the Study:

  • To examine factors influencing middle managers' support for and participation in implementing work-based learning.
  • To understand how work-based learning, a complex innovation, impacts healthcare organizations.

Main Methods:

  • Conducted semistructured interviews and focus groups with 92 middle managers across 17 healthcare organizations.
  • Explored managers' perceptions of work-based learning, implementation facilitators/barriers, and necessary system changes.

Main Results:

  • Influential factors for middle manager support align with broader innovation models but offer specific insights into manager perceptions.
  • Identified specific strategies to enhance middle manager support for innovation implementation.
  • Findings were consistent across various healthcare organization types.

Conclusions:

  • Middle manager support is highest when innovations fit workplace needs and managers have discretion and control.
  • Leaders should consider the interplay of manager control, departmental focus, and resource allocation for successful innovation.
  • Empowering middle managers is crucial for implementing complex healthcare innovations.