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[Knowledge management system for laboratory work and clinical decision support]
Masanori Inada1, Mayumi Sato, Akiko Yoneyama
1Department of Clinical Laboratory, Toranomon Hospital, Minato-ku, Tokyo 105-8470, Japan. m-inada@pg8.so-net.ne.jp
Rinsho Byori. the Japanese Journal of Clinical Pathology
|June 29, 2011
Summary
Clinical laboratories can improve responses to medical staff inquiries with a new knowledge management system. This system standardizes answers, reduces errors, and enhances organizational learning for better clinical support.
Area of Science:
- Medical Informatics
- Clinical Laboratory Science
Context:
- Clinical laboratories receive numerous daily inquiries from medical professionals regarding laboratory tests.
- Existing methods lack standardization and rapid response capabilities, leading to reliance on individual staff knowledge.
- Potential for medical accidents due to incorrect or delayed answers necessitates improved information management.
Purpose:
- To develop and implement a knowledge management system (KMS) for clinical laboratories.
- To enhance the efficiency and accuracy of responding to medical staff inquiries.
- To facilitate knowledge sharing and support evidence-based medicine (EBM) practices.
Summary:
- The developed KMS functions as a knowledge base supporting inquiry management, laboratory consultation, process management, and clinical support.
- Key features include a comprehensive laboratory test information guide (2,000+ records), an inquiry management tool for recording and retrieving questions, a patient claim reporting system, and a file management system for staff notes.
- The system aims to transition from individual to organizational learning through knowledge sharing and provide standardized guidelines for laboratory medicine.
Impact:
- Improved response times and accuracy for laboratory test inquiries.
- Enhanced clinical support and reduced risk of medical errors.
- Facilitation of organizational learning and contribution to evidence-based medicine (EBM) in clinical laboratory work.
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