Effects of emotional tone and visual complexity on processing health information in prescription drug advertising
Rebecca L Norris1, Rachel L Bailey, Paul D Bolls
1Custom Research and Insights, OMD, New York, NY, USA.
Abstract:
This experiment explored how the emotional tone and visual complexity of direct-to-consumer (DTC) drug advertisements affect the encoding and storage of specific risk and benefit statements about each of the drugs in question. Results are interpreted under the limited capacity model of motivated mediated message processing framework. Findings suggest that DTC drug ads should be pleasantly toned and high in visual complexity in order to maximize encoding and storage of risk and benefit information.
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