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Comparison of patient assistance program software.

Alicia M Petrarca1, Aaron J Lengel, Mary F Powers

  • 1Department of Pharmacy, Practice and Pharmaceutical Sciences, College of Pharmacy, University of Toledo, Toledo, OH, USA.

American Journal of Health-System Pharmacy : AJHP : Official Journal of the American Society of Health-System Pharmacists
|July 2, 2011
PubMed
Summary
This summary is machine-generated.

This study reviewed 15 software programs designed to manage patient assistance programs (PAPs) and their administrative tasks. The findings highlight diverse features for streamlining applications, emphasizing careful selection based on organizational needs.

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Area of Science:

  • Health Informatics
  • Pharmaceutical Management
  • Healthcare Administration

Background:

  • Patient Assistance Programs (PAPs) are crucial for patient access to medications.
  • Managing PAP applications involves complex administrative tasks.
  • Software solutions can potentially improve the efficiency of PAP management.

Purpose of the Study:

  • To report on the capabilities of available software for managing patient assistance program applications.
  • To identify and evaluate standalone software programs for PAP administration.

Main Methods:

  • An internet search and listserv request identified 15 PAP software programs.
  • Software manufacturers were contacted for data verification and additional information.
  • The study focused on standalone programs, assuming manufacturer-provided data accuracy.

Main Results:

  • Eleven Web-based and four Windows-based programs were evaluated.
  • Software features include patient/physician profiles, form auto-completion, status tracking, and reporting.
  • Web-based programs offer advantages in accessibility and automatic updates.
  • Pricing varies, with potential discounts and grant support available.

Conclusions:

  • At least 15 software programs exist to enhance PAP application management.
  • No single software solution meets all organizational needs.
  • Selecting appropriate software requires careful consideration of organizational requirements and program features.