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A deliberate and rigorous approach to development of patient-centered technologies
1Department of Biobehavioral Nursing and Health Systems, University of Washington School of Nursing, Seattle, WA 98195-7266, USA. swolpin@uw.edu
Objectives:
Many technologies intended for patient use are never developed or evaluated with principles of user-centered design. In this review, we explore different approaches to assessing usability and acceptability, drawn from selected exemplar studies in the health sciences literature.
Data Sources:
Peer-reviewed research manuscripts were selected from Medline and other data sources accessible through pubmed.gov. We also present a framework for developing patient-centered technologies that we recently employed.
Conclusion:
While there are studies using principles of user-centered design, many more do not report formative usability testing results and may only report post-hoc satisfaction surveys. Consequently, adoption by user groups may be limited.
Implications For Nursing Practice:
We encourage nurses in practice to look for and examine usability testing results before considering implementation of any patient-centered technology.
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