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Developing a strategic human resources plan for the Urban Angel.

¹KPMG Canada (formerly of Blackstone Partners), in Toronto, Ontario, Canada.

Healthcare Quarterly (Toronto, Ont.)

|August 16, 2011

Summary

Healthcare organizations often neglect strategic human resources management. St. Michael's Hospital developed a plan to align human resources with corporate strategies, outlining key learnings from their eight-month process.

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Area of Science:

Healthcare Management
Organizational Strategy
Human Resources Management

Background:

Human resources represent a significant budgetary component in healthcare.
Many healthcare organizations lack a strategic approach to human resources management.
Effective human resources management is crucial for achieving organizational goals.

Purpose of the Study:

To outline the planning and development process of a strategic human resources management plan at St. Michael's Hospital.
To identify key learnings from the implementation of a strategic human resources management plan in a healthcare setting.

Main Methods:

An eight-month planning and development process was undertaken.
The process focused on creating a strategic human resources management plan.
Key learnings were documented throughout the initiative.

Main Results:

St. Michael's Hospital successfully planned and developed a strategic human resources management plan.
The hospital recognized the benefits of a structured approach to human resources.
Key insights were gained during the eight-month development period.

Conclusions:

Implementing a strategic human resources management plan is beneficial for healthcare organizations.
A focused, organizational strategy for human resources is essential for supporting corporate objectives.
The St. Michael's Hospital experience provides valuable lessons for other healthcare institutions.