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Published on: August 8, 2019
Mobile computing and the quality of home care nursing practice
Guy Paré1, Claude Sicotte, Marie-Pierre Moreault
1HEC Montréal, 3000 Côte-Ste-Catherine Road, Montreal, Québec, Canada. guy.pare@hec.ca
Mobile computing in home care nursing significantly improved the completeness of nursing notes and overall care quality. Nurses reported high satisfaction, and patients felt their health management and care services were enhanced.
Area of Science:
- Health Informatics
- Nursing Practice
- Technology Adoption
Background:
- Home care nursing relies on accurate documentation and efficient patient management.
- The integration of technology in healthcare aims to enhance service delivery and patient outcomes.
- Mobile computing offers potential benefits for organizing and accessing clinical information in community health settings.
Purpose of the Study:
- To evaluate the impact of mobile computing software on the quality of home care nursing practice in Québec.
- To assess changes in the completeness of nursing notes following software implementation.
- To gauge nurse and patient satisfaction with mobile computing in home care.
Main Methods:
- A quasi-experimental design comparing paper records (pre-implementation) with electronic records (post-implementation) for nursing note completeness.
- Surveys administered to nurse users to assess satisfaction and usability of the mobile computing software.
- Patient questionnaires to evaluate perceived improvements in care management and service quality.
Main Results:
- The introduction of mobile computing software was associated with improved completeness of nursing notes.
- Nurses reported a high level of satisfaction with the clinical information collected and found the software user-friendly.
- Patients perceived that mobile computing enabled better health condition management and superior care services.
Conclusions:
- Mobile computing positively and significantly impacts the quality of care provided by home care nurses.
- The adoption of mobile computing in home care nursing enhances documentation accuracy and patient-centered care.
- User satisfaction among nurses and perceived benefits by patients underscore the value of mobile computing in home healthcare.
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