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User discomfort, work posture and muscle activity while using a touchscreen in a desktop PC setting.
1Industrial and Systems Engineering, The State University of New York at Buffalo, USA. gshin@buffalo.edu
Ergonomics
|August 18, 2011
Summary
Using a touchscreen on a desktop personal computer (PC) increases physical discomfort in the neck, shoulders, and fingers. This ergonomic study suggests frequent breaks and armrests are needed to mitigate risks for touchscreen PC users.
Area of Science:
- Ergonomics
- Human-Computer Interaction
- Occupational Health
Background:
- Desktop personal computers (PCs) traditionally use keyboards and mice.
- The integration of touchscreen technology in desktop PCs introduces new interaction methods.
- Understanding the physical implications of touchscreen use in this setting is crucial for user well-being.
Purpose of the Study:
- To evaluate the physical risk factors associated with using a touchscreen on a desktop PC.
- To quantify subjective discomfort, muscle activity, and workstation postures during touchscreen use.
- To compare these factors between traditional (keyboard/mouse), mixed-use (touchscreen/keyboard), and touchscreen-only desktop PC settings.
Main Methods:
- An experimental study involving 24 participants performing standardized computer tasks.
- Quantification of subjective visual/body discomfort ratings.
- Measurement of shoulder and neck muscle myoelectric activity and elbow movement.
- Recording of user-preferred workstation positions.
Main Results:
- Touchscreen use significantly increased subjective discomfort in the shoulder, neck, and fingers.
- Increased myoelectric activity was observed in shoulder and neck muscles.
- A higher percentage of task duration involved arms being held in the air.
- Users positioned touchscreens closer and lower compared to traditional setups.
Conclusions:
- Touchscreen use in desktop PC settings presents significant physical risks.
- Recommendations include implementing more frequent breaks and utilizing armrests.
- Findings can inform design recommendations for ergonomic computer workstations incorporating touch interfaces.

