Key issues in human resource planning for home support workers in Canada

Area of Science:

• Gerontology
• Health Services Research
• Human Resources Management

Background:

• Home support workers (HSWs) are crucial for community-based elder care.
• There is a growing demand for HSWs due to an aging population.
• Recruitment and retention of HSWs present significant challenges in Canada.

Purpose of the Study:

• To synthesize research on recruitment and retention challenges for HSWs in Canada.
• To identify key human resource issues affecting the HSW workforce.
• To inform strategies for improving HSW recruitment and retention.

Main Methods:

• Systematic literature search of peer-reviewed, government, and non-government documents.
• Analysis of over 100 references published in the past decade (up to 2009).
• Focus on human resources for older Canadians' home care.

Main Results:

• Four key issues identified: compensation, education/training, quality assurance, and working conditions.
• Strategies for employers include tailored marketing, improved work environments, and understanding worker values.
• Addressing these issues can enhance workforce size and retention of skilled employees.

Conclusions:

• Understanding HR issues is vital for effective recruitment and retention strategies.
• Agencies can target resources more effectively by addressing identified HR challenges.
• Long-term strategies involving health, social care, employment, education, and immigration policies are needed to meet future demand.