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How reliable are patient-completed medication reconciliation forms compared with pharmacy lists?
Carolyn Meyer1, Michael Stern, Wendy Woolley
1Albany Medical Center, Albany, NY 12208, USA.
Patient medication reconciliation forms (MRs) are often unreliable, with over half of patients making errors. Accuracy decreases with more medications and when patients use a separate list instead of memory.
Area of Science:
- Healthcare quality improvement
- Patient safety
- Medication management
Background:
- Medication reconciliation is a Joint Commission requirement to reduce medication errors.
- Patient-completed forms are a common method for medication reconciliation.
Purpose of the Study:
- To evaluate the reliability of patient-completed medication reconciliation forms (MRs).
- To compare MR accuracy against pharmacy-generated medication lists.
- To determine if completing MRs from memory, a list, or pill bottles affects accuracy.
Main Methods:
- Prospective enrollment of patients with completed MRs.
- Pharmacy records were used to verify medications filled in the prior 3 months.
- Discrepancies and completion method (memory, list, pill bottles) were recorded.
Main Results:
- 36.3% of patients had no errors; 33% had omissions, 12.7% had additions, and 18.1% had both.
- Patients with errors were on more medications (5.6 vs. 3.6).
- Completing MRs from a list resulted in more errors (2.3) than from memory (1.2) or pill bottles (1.8).
Conclusions:
- Only 36% of patients accurately completed their medication lists.
- Increased medication errors are associated with a higher number of medications and using a separate list for reconciliation.
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