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Updated: May 29, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Anthony M DiGioia1, Pamela K Greenhouse
1Renaissance Orthopaedics PC and Innovation Center and The Orthopaedic Program, Magee-Women's Hospital of the University of Pittsburgh Medical Center, Pittsburgh, PA, USA. tony@pfcusa.org
Implementing the Patient and Family-Centered Care Methodology and Practice (PFCC M/P) significantly improved patient satisfaction and key clinical outcomes. This approach redefines healthcare value by prioritizing the patient and family experience.
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