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Related Concept Videos

Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic illness...
Documentation in Long-Term and Home Healthcare Setting01:29

Documentation in Long-Term and Home Healthcare Setting

Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities
Issues And Trends In Healthcare Delivery System01:29

Issues And Trends In Healthcare Delivery System

The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...

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Related Experiment Video

Updated: May 29, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Care experience-based methodologies: performance improvement roadmap to value-driven health care.

Anthony M DiGioia1, Pamela K Greenhouse

  • 1Renaissance Orthopaedics PC and Innovation Center and The Orthopaedic Program, Magee-Women's Hospital of the University of Pittsburgh Medical Center, Pittsburgh, PA, USA. tony@pfcusa.org

Clinical Orthopaedics and Related Research
|September 2, 2011
PubMed
Summary
This summary is machine-generated.

Implementing the Patient and Family-Centered Care Methodology and Practice (PFCC M/P) significantly improved patient satisfaction and key clinical outcomes. This approach redefines healthcare value by prioritizing the patient and family experience.

Related Experiment Videos

Last Updated: May 29, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Healthcare Management
  • Patient Experience Research
  • Quality Improvement Science

Background:

  • Literature suggests value creation through exceptional patient experiences, yet replicable models are scarce.
  • Focusing on patient experience is proposed as a key differentiator in healthcare value.

Purpose of the Study:

  • To refine and export a patient and family-centered care methodology.
  • To evaluate the impact of this methodology on patient satisfaction, clinical outcomes, and operational efficiency.

Main Methods:

  • The Patient and Family-Centered Care Methodology and Practice (PFCC M/P) involves a six-step process.
  • Key steps include council formation, current state evaluation, vision development, and improvement project identification.
  • The methodology was applied across three clinical programs, assessing various performance metrics.

Main Results:

  • Total Joint Arthroplasty (TJA) achieved 99th percentile patient satisfaction with superior clinical outcomes.
  • Trauma care saw increased patient satisfaction, reduced staff turnover, and elimination of lost belongings.
  • Orthopaedic spine care demonstrated higher patient satisfaction, reduced length of stay, and faster discharge times.

Conclusions:

  • The Patient and Family-Centered Care Methodology and Practice (PFCC M/P) provides a framework for enhancing healthcare value.
  • This methodology successfully redefines value by centering on patient and family priorities.