Interdisciplinary development and implementation of communication checklist for postoperative management of pediatric

Sang W Kim1, Stephen Maturo, Danielle Dwyer

  • 1Massachusetts Eye and Ear Infirmary, Department of Otolaryngology, Boston, Massachusetts, USA.

Insights

A new protocol and checklist significantly reduced communication errors during the transfer of care for pediatric surgical airway patients. This standardized approach improved patient safety by minimizing miscommunication during critical care transitions.

Area of Science:

  • Pediatric Surgery
  • Patient Safety
  • Healthcare Quality Improvement

Background:

  • Communication errors during patient transfer can lead to adverse events, particularly in vulnerable pediatric surgical airway patients.
  • Existing literature lacks comprehensive strategies for safe care transitions in pediatric surgical and medical subspecialties.

Purpose of the Study:

  • To develop and implement a standardized protocol and checklist to reduce communication errors during the transfer of care for postoperative pediatric surgical airway patients.
  • To evaluate the preliminary outcome data following the implementation of this new protocol and checklist.

Main Methods:

  • A multidisciplinary team applied the Institute of Health Improvement methodology to create a transfer-of-care protocol and checklist.
  • A prospective study was conducted over 11 months, analyzing data from 93 pediatric airway patients post-implementation.
  • The study involved coordinated care between two tertiary care centers: Massachusetts Eye and Ear Infirmary and Massachusetts General Hospital.

Main Results:

  • The implemented protocol and checklist led to a significant decrease in communication errors during patient transfer.
  • No adverse events related to miscommunication during transfer of care were reported in the 93 pediatric airway patients studied over the 11-month follow-up period.
  • The standardized instrument proved effective in ensuring safe transfer of care for this high-risk patient population.

Conclusions:

  • A formalized, electronically based transfer-of-care checklist and protocol can significantly decrease postsurgical pediatric airway information transfer and communication errors.
  • This multidisciplinary approach enhances patient safety and quality of care during critical care transitions.
  • Further research in quality and safety literature is needed to address effective care coordination between pediatric surgical and medical subspecialties.
Abstract

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