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[Analysis of patients' trust and satisfaction with dental interns]
1Department of General Dentistry, Ninth People's Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, China. richael_smilefm@163.com
Purpose:
To analyze the patients' trust and satisfaction with dental interns and discuss the countermeasure to improve the trust of patients.
Methods:
One hundred and eighteen patients who came to our clinic were asked to fill in a questionnaire, including the content and trust of patients to dental interns.
Results:
95.24% of the patients were satisfied with dental interns and 84.13% of them considered that interns were better than they had expected; 51.09% of the patients would like to accept dental interns' diagnose and therapy; 47.83% of the patients were worry about interns medical activities while 28.26% of them did not.
Conclusions:
Because of various reasons, patients have some inimical emotion to dental interns and unwilling to cooperate with their performance. Interns, clinicians, hospitals and schools should enhance patients' content and trust to upgrade the quality and efficiency of clinical training and practice.
