Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...
Purpose of Health Records I01:11

Purpose of Health Records I

The vital purpose of health records is to provide a complete and accurate account of a patient's medical history, including communication, diagnostic and therapeutic orders, care planning, research, and quality review.
Here's a breakdown of how health records serve these purposes:
Positive and Negative Feedback Loops01:18

Positive and Negative Feedback Loops

Animal organs and organ systems constantly adjust to internal and external changes through a process called homeostasis ("steady state"). Examples of these changes include regulation of the level of glucose or calcium in the blood or internal responses to external temperatures. Homeostasis requires  maintaining an internal dynamic equilibrium:
Effects of feedback01:24

Effects of feedback

Feedback in control systems plays a critical role in shaping various operational parameters, extending beyond simple error reduction to influence stability, bandwidth, gain, impedance, and sensitivity. Understanding these effects requires examining a basic feedback system characterized by defined input, output, error, and feedback signals.
Feedback significantly modifies the gain of a control system. The gain of a system without feedback is altered by a factor of one plus GH, where G represents...
Feedback Inhibition00:46

Feedback Inhibition

Biochemical reactions are occurring constantly in cells, converting starting substances to different products, usually with the help of enzymes that speed the reactions. Without enzymes, it would take far too long for most reactions to occur to be useful to the cell!

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same journal

Chronic Multiorgan Rare Disease: The Role of the Nurse Practitioner as a Leader of the Healthcare Team.

The Journal of medical practice management : MPM·2019
Same journal

The Top Ten Questions on Vendor Negotiations.

The Journal of medical practice management : MPM·2018
Same journal

The Life of a Salmon Examined: What the Healthcare Profession Can Learn from Fish.

The Journal of medical practice management : MPM·2018
Same journal

Ransomware in Hospitals: What Providers Will Inevitably Face When Attacked.

The Journal of medical practice management : MPM·2018
Same journal

Ketogenic Weight Loss: The Lowering of Insulin Levels Is the Sleeping Giant in Patient Care.

The Journal of medical practice management : MPM·2018
Same journal

Unscrewing the Light Bulb: Addressing Systematic Mistreatment of Physicians.

The Journal of medical practice management : MPM·2018

Related Experiment Video

Updated: May 29, 2026

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform
07:13

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Published on: April 12, 2021

The value proposition of patient feedback.

Scott R Gingold1

  • 1Powerfeedback, USA. sg@powerfeedback.com

The Journal of Medical Practice Management : MPM
|September 23, 2011
PubMed
Summary

Listening to patient feedback is crucial for medical practice success. Acting on this input helps build patient loyalty and business value.

Area of Science:

  • Healthcare Management
  • Patient Experience Research
  • Business Strategy

Background:

  • Medical practices require patient satisfaction for success.
  • Failure to address patient opinions can lead to practice decline.
  • Patient loyalty is a key business asset.

Purpose of the Study:

  • To emphasize the importance of patient feedback in medical settings.
  • To highlight the link between patient satisfaction and practice success.
  • To underscore the business value of listening to patients.

Main Methods:

  • Analysis of business principles related to customer feedback.
  • Review of research on the impact of feedback on business success.
  • Case study insights from Powerfeedback research.

More Related Videos

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

The Participant-Reported Implementation Update and Score (PRIUS): A Novel Method for Capturing Implementation-Related Data Over Time
06:05

The Participant-Reported Implementation Update and Score (PRIUS): A Novel Method for Capturing Implementation-Related Data Over Time

Published on: February 19, 2021

Related Experiment Videos

Last Updated: May 29, 2026

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform
07:13

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Published on: April 12, 2021

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

The Participant-Reported Implementation Update and Score (PRIUS): A Novel Method for Capturing Implementation-Related Data Over Time
06:05

The Participant-Reported Implementation Update and Score (PRIUS): A Novel Method for Capturing Implementation-Related Data Over Time

Published on: February 19, 2021

Main Results:

  • Soliciting patient feedback is critical for medical practice success.
  • Acting on patient feedback fosters customer loyalty.
  • Ignoring patient opinions mirrors business failures in other sectors.

Conclusions:

  • Medical practices must prioritize patient opinions for optimal service.
  • Implementing feedback mechanisms is essential for practice growth.
  • Patient-centric approaches are vital for long-term business viability.