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Emotional labor in American professors.

Kevin T Mahoney1, Walter C Buboltz, John E Buckner

  • 1Department of Psychology, Louisiana Tech University, Ruston, LA 71272, USA. kmahoney@latech.edu

Journal of Occupational Health Psychology
|September 28, 2011
PubMed
Summary

Emotional labor significantly impacts work attitudes for U.S. professors, affecting emotional exhaustion, job satisfaction, and commitment. Genuine positive expression showed the strongest direct links to these outcomes.

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