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Updated: May 29, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
Published on: December 23, 2025
A pilot study of motivational interviewing training in a virtual world
Suzanne Mitchell1, Robin Heyden, Neil Heyden
1Department of Family Medicine, Boston University School of Medicine, Boston, MA 02118, USA. suzanne.mitchell@bmc.org
Virtual worlds like Second Life (SL) offer an effective platform for motivational interviewing (MI) training for physicians, improving confidence and skills in patient-centered communication. This innovative approach enhances medical education and patient care outcomes.
Area of Science:
- Medical Education Technology
- Health Behavior Change Communication
- Virtual Learning Environments
Background:
- Motivational interviewing (MI) is an evidence-based strategy for supporting patient health behavior change.
- Traditional MI training faces barriers due to time and travel commitments.
- Virtual worlds, such as Second Life (SL), present an opportunity to improve access and deepen MI training experiences.
Purpose of the Study:
- To explore the feasibility, acceptability, and effectiveness of a virtual-world platform for delivering MI training to physicians.
- To pilot test instructional designs for MI training utilizing the SL virtual world.
Main Methods:
- A pilot MI training program was designed and implemented in the SL virtual world for 13 primary care physicians.
- Training focused on using MI for counseling patients about colorectal cancer screening.
- Outcomes measured included self-reported confidence, clinical practice changes, acceptability of the virtual environment, and objective assessment of MI skills through mock patient interviews.
Main Results:
- All 13 physicians completed the training, with high acceptability ratings for both the MI training and the SL learning environment (77% found SL effective).
- Physicians reported significant improvements in confidence and clinical practice patterns related to colorectal cancer screening counseling.
- Statistically significant increases were observed in global MI skills scores and four component skills: empathy, autonomy, collaboration, and evocative response.
Conclusions:
- Virtual worlds show potential as a novel medical education pedagogy for enhancing patient-centered communication skills.
- The study suggests that SL can be an effective medium for delivering impactful MI training to physicians.
- This approach may lead to improved learning outcomes in essential communication skills for healthcare professionals.
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