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Pilot testing an educational intervention to improve communication with patients with dementia
Tina Weitzel1, Sherry Robinson, Sandra Mercer
1Memorial Medical Center, Springfield, Illinois 62781, USA. weitzel.tina@mhsil.com
Summary
A hospital-wide program improved communication techniques for patients with dementia. Further education is needed to ensure all staff receive training and sustain these vital communication changes.
Area of Science:
- Geriatric Medicine
- Neurology
- Healthcare Communication
Background:
- Dementia affects approximately 25% of hospitalized patients over 75.
- Effective communication is crucial for quality patient care in dementia.
- Hospitalized elderly patients with dementia require specialized communication approaches.
Purpose of the Study:
- To implement and evaluate a hospital-wide program focused on communication techniques for patients with dementia.
- To assess the impact of a standardized communication program across all hospital departments.
- To identify areas for improvement in staff education and program sustainability.
Main Methods:
- A unique, hospital-wide educational program on dementia communication was introduced.
- The program targeted all hospital departments to ensure broad reach.
- Program effectiveness was evaluated through observation of communication techniques.
Main Results:
- The program led to measurable improvements in specific communication techniques used by staff.
- Variability in the adoption and consistency of techniques was observed across departments.
- Initial evaluation suggests partial success in knowledge dissemination.
Conclusions:
- Hospital-wide communication programs can positively impact care for patients with dementia.
- Sustained change requires ongoing education and reinforcement for all healthcare staff.
- Further strategies are necessary to maximize program reach and long-term effectiveness.
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