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Related Experiment Video

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The Innovation Arena: A Method for Comparing Innovative Problem-Solving Across Groups
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Published on: May 13, 2022

Leveraging member expertise to improve knowledge transfer and demonstrability in groups.

Bryan L Bonner1, Michael R Baumann

  • 1Management Department, University of Utah, Salt Lake City, UT 84112, USA. mgtblb@business.utah.edu

Journal of Personality and Social Psychology
|October 5, 2011
PubMed
Summary

Facilitating knowledge transfer helps groups share more information and make better decisions, leading to improved group performance on novel problems. This enhances group success by leveraging collective expertise effectively.

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Area of Science:

  • Cognitive Psychology
  • Organizational Behavior
  • Social Psychology

Background:

  • Group success relies on member knowledge and effective knowledge access.
  • Understanding how to promote knowledge transfer is crucial for optimizing group functioning.

Purpose of the Study:

  • To investigate methods for facilitating knowledge transfer among group members.
  • To examine the impact of enhanced knowledge transfer on group discussion, decision-making, and performance in novel problem-solving scenarios.

Main Methods:

  • A study involving 540 participants who completed estimation tasks individually or in groups.
  • Recording group sessions to analyze interaction dynamics and knowledge sharing patterns.
  • Implementing an intervention to facilitate the use of existing knowledge during problem-solving.

Main Results:

  • Facilitated knowledge transfer led to more effective group dialogue, including better sharing of knowledge and discussion of expertise.
  • Groups demonstrated improved decision-making by giving more weight to accurate member preferences.
  • Significant improvements in group performance were observed compared to individuals and control groups.

Conclusions:

  • Facilitating knowledge transfer enhances group discussion, decision quality, and overall performance.
  • Group superiority in problem-solving can be attributed to effective knowledge transfer and the concept of task demonstrability.
  • Interventions promoting knowledge transfer are effective in optimizing group outcomes.