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Related Experiment Video

Updated: May 28, 2026

Bringing the Clinic Home: An At-Home Multi-Modal Data Collection Ecosystem to Support Adaptive Deep Brain Stimulation
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Practice innovations: delivering medication therapy management services via Videoconference interviews.

Annie Lam1

  • 1Department of Pharmacy, University of Washington, Seattle, Washington.

The Consultant Pharmacist : the Journal of the American Society of Consultant Pharmacists
|October 19, 2011
PubMed
Summary
This summary is machine-generated.

Videoconferencing effectively facilitates medication therapy management (MTM) services, enabling pharmacists to identify medication-related problems (MRPs) and enhance patient care. Patient satisfaction and provider acceptance of recommendations were high, demonstrating the value of remote MTM services.

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Area of Science:

  • Pharmacy Practice
  • Health Informatics
  • Telemedicine

Background:

  • Medication Therapy Management (MTM) is crucial for optimizing patient outcomes, especially for those with chronic conditions.
  • Access to MTM services can be a barrier for some patient populations.
  • Videoconferencing technology offers a potential solution to improve access and delivery of MTM.

Purpose of the Study:

  • To evaluate the effectiveness of delivering Medication Therapy Management (MTM) services through videoconferencing.
  • To assess the identification of medication-related problems (MRPs) during virtual MTM consultations.
  • To determine patient satisfaction and provider acceptance of videoconferencing-based MTM.

Main Methods:

  • A descriptive, cross-sectional analysis was conducted within a seven-pharmacy network utilizing videoconferencing.
  • Participants included patients aged 18+ with multiple chronic conditions (e.g., diabetes, hypertension).
  • Interventions involved chart reviews and virtual interviews to identify MRPs, followed by patient education and provider recommendations.

Main Results:

  • 43 patients were interviewed, with a mean of 3.5 MRPs identified per patient.
  • Patients significantly under-reported their health conditions and medications compared to charted data.
  • Pharmacist recommendations had a high acceptance rate (78.6%) by providers.

Conclusions:

  • Webcam-enabled videoconferencing is an effective method for pharmacists to conduct MTM, identify MRPs, and improve service accessibility.
  • Videoconferencing MTM services demonstrate high patient satisfaction and significant provider acceptance of pharmacist recommendations.
  • This technology enhances the reach and impact of MTM services for chronic disease management.