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Updated: May 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
A model of care that values collaboration and innovation
Denise Coia1, Susan Downie, Eileen Moir
1Healthcare Improvement Scotland, Glasgow.
Abstract:
This article outlines the rationale behind the launch of Healthcare Improvement Scotland. It describes how the new body will work with other organisations, as well as with patients, the public and health professionals. By ensuring that its work is clinically credible and is robustly evaluated, it aims to establish a reputation as a centre of excellence for healthcare improvement.
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