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A financial counselor on the practice staff: a win-win
1Minnesota Oncology, Minneapolis, MN; Wiseman Communications, Washington, DC.
Journal of Oncology Practice
|November 2, 2011
Summary
Financial counselors can ease the significant financial burdens cancer patients face during treatment. Their presence benefits both patients and healthcare providers by addressing financial toxicity.
Area of Science:
- Oncology
- Healthcare Management
- Health Economics
Background:
- Cancer treatment imposes substantial financial stress on patients.
- This financial toxicity can negatively impact treatment adherence and outcomes.
- Healthcare providers also face challenges managing patient financial concerns.
Purpose of the Study:
- To evaluate the impact of financial counselors on patient financial stress.
- To assess the benefits of financial counseling for both patients and providers.
- To explore strategies for mitigating financial burdens in cancer care.
Main Methods:
- Qualitative analysis of patient and provider experiences.
- Review of financial counseling intervention models.
- Assessment of patient-reported financial burden metrics.
Main Results:
- Financial counselors significantly reduce patient-reported financial stress.
- Intervention improved patient-provider communication regarding finances.
- Providers reported improved efficiency in addressing financial concerns.
Conclusions:
- Integrating financial counselors into cancer care is a valuable strategy.
- Financial counseling alleviates patient financial toxicity.
- This role supports improved patient experience and provider workflow.
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