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Improving pharmacy counselling skills: an interdisciplinary model of support for students with English as an
Beverley Kokkinn1, Ieva Stupans
1Learning and Teaching Unit, City East Campus, University of South Australia, Adelaide, Australia.
Objectives:
The pilot project, described in this paper, targeted English as an additional language (EAL) students to facilitate their development of patient counselling communication skills.
Methods:
An interdisciplinary content-based model was developed drawing on an interactional sociolinguistic framework to map language use valued in pharmacy counselling. Evaluation included analysis of successive self-assessments and surveys of students, surveys of teaching staff and final test results.
Key Findings:
Evaluation indicated that the interdisciplinary model was highly successful in improving EAL students' competency in pharmacy counselling.
Conclusions:
The model may have possible wider application for education in health professional programmes.
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