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Social capital and knowledge sharing: effects on patient safety
Chia-Wen Chang1, Heng-Chiang Huang, Chi-Yun Chiang
1Department of Business Administration, Feng Chia University, Taiwan. cwchang@fcuoa.fcu.edu.tw
Journal of Advanced Nursing
|November 15, 2011
Summary
Social capital, including trust and shared vision, directly enhances knowledge sharing among nurses. This improved knowledge sharing significantly benefits patient safety, highlighting the importance of supportive organizational environments.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Patient Safety Research
Background:
- Knowledge sharing is crucial for organizational learning, problem-solving, and patient safety.
- This study investigates social capital's direct role in fostering knowledge sharing, moving beyond tangible reward systems.
Purpose of the Study:
- To empirically examine the influence of social capital on knowledge sharing among nurses.
- To assess the impact of knowledge sharing on patient safety within a healthcare setting.
Main Methods:
- Cross-sectional survey of Registered Nurses at a major medical center in Taiwan.
- Data collected over a 9-month period (2008-2009).
- Analysis using Partial Least Squares Graph (v3.0) to evaluate structural relationships.
Main Results:
- Perceptions of trust and shared vision among Registered Nurses significantly and directly impact knowledge sharing.
- Knowledge sharing demonstrates a significant and positive association with improved patient safety outcomes.
Conclusions:
- Hospital administrators should prioritize cultivating group trust and a common vision among nursing staff.
- Encouraging positive attitudes towards knowledge sharing is recommended for administrators and chief knowledge officers.
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