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A psychotechnological review on eye-tracking systems: towards user experience
Maria Laura Mele1, Stefano Federici
1ECoNA, Interuniversity Centre for Research on Cognitive Processing in Natural and Artificial Systems, Sapienza University of Rome, Rome, Italy. marialaura.mele@uniroma1.it
Disability and Rehabilitation. Assistive Technology
|November 29, 2011
Summary
Eye-tracking technology, or psychotechnology, needs to prioritize user experience for effective integration. A holistic approach is essential for assistive technology applications, focusing on user needs and differences.
Area of Science:
- Human-Computer Interaction
- Psychotechnology
- Assistive Technology
Background:
- Eye-tracking technology is increasingly studied for its potential applications.
- A critical review of literature from 1998-2010 was conducted.
- Focus is on eye-tracking as 'psychotechnology'.
Purpose of the Study:
- To critically review international literature on eye-tracking technologies.
- To analyze features characterizing eye-tracking as 'psychotechnologies'.
- To identify gaps in current research regarding user-centered design.
Main Methods:
- A critical literature review was performed across psychology, engineering, and computer science databases.
- Inclusion and exclusion criteria were applied to select relevant studies.
- Content analysis was conducted on 46 selected publications from 1998 to 2010.
Main Results:
- Most studies show limited adoption of holistic human-computer interaction models.
- Individual differences and user needs are often overlooked.
- Users are frequently treated as measurement objects rather than active interaction participants.
Conclusions:
- Emphasizing user experience is crucial for leveraging the communicative functions of gaze.
- Eye-tracking systems can become effective assistive technologies with a holistic design and assessment model.
- A user-centered approach is necessary for integrating, adapting, and neutralizing environmental barriers.
