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Implementing medication reconciliation in outpatient pediatrics
David I Rappaport1, Brian Collins, Alex Koster
1Nemours/Alfred I. DuPont Hospital for Children, Wilmington, DE 19803, USA. drappapo@nemours.org
Insights
Implementing an electronic medical record (EMR)-based quality improvement intervention significantly enhanced medication reconciliation (MedRec) in pediatric outpatient settings, improving patient safety documentation over time.
Area of Science:
- Health Informatics
- Quality Improvement Science
- Pediatric Patient Safety
Background:
- Medication reconciliation (MedRec) is a critical patient safety process.
- Electronic Medical Records (EMR) offer potential for system-wide quality improvement initiatives.
- Previous performance of MedRec in outpatient pediatrics was suboptimal.
Purpose of the Study:
- To describe the implementation of an EMR-based quality improvement intervention for MedRec in pediatric outpatient settings.
- To identify factors associated with the successful performance of MedRec.
- To evaluate the impact of the intervention on MedRec documentation.
Main Methods:
- Retrospective study of 2,745,523 outpatient pediatric visits from 2005-2010 across a multi-state children's health network.
- Intervention involved EMR modifications, automated medication lists, education, and compliance reports, with financial incentives introduced in 2009.
- Outcome measure was the documentation of MedRec performance.
Main Results:
- MedRec documentation improved from 0% in 2005 to 71% in 2010.
- Performance varied by location; less likely for sick visits (aOR: 0.44-0.68) but more likely if a medication order was placed (aOR: 1.70-2.15).
- Financial incentives (2009 onwards) increased MedRec likelihood (aOR: 2.02-2.31).
Conclusions:
- A system-wide, EMR-based quality improvement intervention successfully enhanced MedRec documentation in outpatient pediatrics.
- The intervention addressed a national patient safety goal.
- Provider-level factors and financial incentives influenced MedRec performance.
Objective:
To describe the implementation of a system-wide, electronic medical record (EMR)-based quality improvement intervention targeting medication reconciliation (MedRec) in outpatient pediatrics and to test variables associated with the performance of MedRec.
Methods:
This was a retrospective study using serial cross-sections of outpatient pediatric visits over a 5-year period set in a multispecialty children's integrated health care network in Florida, Delaware, Pennsylvania, and New Jersey. We reviewed 2 745 523 outpatient pediatric visits between 2005 and 2010. In 2007, the performance of MedRec was identified as critical to improving patient safety at our organization. A comprehensive intervention involved changes in the EMR, automated generation of medication lists, educational modules, and provider compliance reports. In 2009, quality-based financial incentives to physicians to perform MedRec were added. The outcome measure was documentation of MedRec performance.
Results:
MedRec improved consistently over time, from a nadir of 0% in 2005 to a maximum of 71% in 2010. Performance of MedRec varied according to practice location as the intervention was rolled out. Throughout the study period, documentation of MedRec was consistently less likely for sick visits (adjusted odds ratio [aOR] for each year ranged from 0.44 to 0.68) but more likely if the provider placed a medication order during the visit (aOR: 1.70-2.15). Beginning in 2009, visits with providers eligible for the quality-based financial incentive were more likely to have had MedRec performed (aOR: 2.02 [2009] and 2.31 [2010]).
Conclusions:
A system-wide, EMR-based, outpatient pediatric quality improvement intervention was successful in improving documentation of the performance of MedRec, a national patient safety goal.
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