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Related Concept Videos

Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

Role of Communication in the Nursing Process I: Assessment and Diagnosis

The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing process.
Barriers to Effective Communication I01:30

Barriers to Effective Communication I

A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this barrier...
Obedience01:08

Obedience

According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...
Factors Affecting Illness01:18

Factors Affecting Illness

When a person's physical, emotional, intellectual, social development or spiritual functioning is compromised, this deviation from a healthy normal state is called illness. Illness creates stress that in turn harms individuals. Irritation, anger, denial, hopelessness, and fear are behavioral and emotional changes an individual experiences in the phases of illness. A variety of factors influence a person's health and well-being.
For instance, risk factors are connected to illness, disability,...

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Identifying context factors explaining physician's low performance in communication assessment: an explorative study

Geurt Essers1, Sandra van Dulmen, Chris van Weel

  • 1Department of Primary & Community Care, Radboud University Nijmegen Medical Centre, (Geert Groteplein 21), Nijmegen, (6525 EP), The Netherlands. G.Essers@umcn.elg.nl

BMC Family Practice
|December 15, 2011
PubMed
Summary

Contextual factors significantly impact general practitioner (GP) communication skills in real-world settings. Understanding these factors is crucial for accurately assessing and improving doctor-patient interactions.

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Area of Science:

  • Medical Education
  • Communication Studies
  • Health Services Research

Background:

  • Effective communication is vital for healthcare professionals.
  • Current assessments often find suboptimal communication skills in general practitioners (GPs) and registrars.
  • Generic communication skills may not adequately address the complexities of daily practice.

Purpose of the Study:

  • To identify context factors influencing general practitioner (GP) communication.
  • To explore why communication performance may deviate from standard recommendations.

Main Methods:

  • Analysis of 17 real-life, videotaped general practitioner (GP) consultations.
  • Utilized the MAAS-Global assessment instrument as a reference.
  • Employed inductive reasoning to identify context factors explaining deviations in GP communication behavior.

Main Results:

  • Identified 19 distinct context factors influencing GP communication.
  • These factors were categorized into doctor-related, patient-related, and consultation-related.
  • Saturation was reached after analyzing 17 consultations.

Conclusions:

  • Contextual factors necessitate different application of communication skills by GPs.
  • There is a need to incorporate context into the assessment of GP communication performance.
  • Further validation of these findings is required.