Related Experiment Video
Updated: May 26, 2026

A Novel Approach for the Administration of Medications and Fluids in Emergency Scenarios and Settings
Published on: November 9, 2016
Emergency medicine: an operations management view.
Olan A Soremekun1, Christian Terwiesch, Jesse M Pines
1Department of Emergency Medicine, University of Pennsylvania, Philadelphia, USA. olanrewaju.soremekun@uphs.upenn.edu
Operations management (OM) principles can optimize emergency department (ED) processes to reduce crowding. Key strategies include managing waiting time formulas and improving efficiency frontiers by reducing waste, variability, and increasing flexibility.
Area of Science:
- Operations Management
- Healthcare Management
- Emergency Medicine
Background:
- Emergency departments (EDs) face significant challenges with crowding, impacting patient care.
- Operations Management (OM) offers principles to improve efficiency and patient flow in healthcare settings.
- Waiting time is a critical factor in patient-centered emergency care.
Purpose of the Study:
- To apply Operations Management principles to alleviate emergency department crowding.
- To explain the implications of the waiting time formula in the ED context.
- To introduce the efficient frontier concept for evaluating ED performance.
Main Methods:
- Utilized the waiting time formula, incorporating activity time, utilization rate, and variation measures.
- Applied the efficient frontier concept to analyze ED responsiveness and utilization.
- Identified strategies for improving ED performance: eliminating waste, reducing variability, and increasing flexibility.
Main Results:
- Understanding the waiting time formula identifies key parameters for managing ED wait times and length of stay.
- The efficient frontier framework highlights opportunities for EDs to improve responsiveness and utilization.
- Strategies to move toward the efficient frontier include waste elimination, variability reduction, and flexibility enhancement.
Conclusions:
- Operations Management principles provide a robust framework for addressing ED crowding.
- Managing waiting time parameters and striving for the efficient frontier are crucial for ED optimization.
- Interventions focused on waste, variability, and flexibility are essential for enhancing ED performance and patient care.
Related Concept Videos
Cardiopulmonary Resuscitation V: Advanced Airway Management Techniques
Heart Failure V: Medical Management
Cardiopulmonary Resuscitation IV: Pharmacological Management
Cardiomyopathy VII: Pre and Post Operative Nursing Management
Methods of Documentation VI: Case Management Model
For example, a patient with a chronic illness...
Cardiopulmonary Resuscitation II: ACLS Airway Management
