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Updated: May 26, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Comparison of different approaches to evaluate External Quality Assessment Data
Wim Coucke1, Bernard China, Isabelle Delattre
1Scientific Institute of Public Health, Clinical Biology, Brussels, Belgium. wim.coucke@wiv-isp.be
Grubbs test is the best method for identifying poorly performing laboratories in EQA programs, especially when dealing with outliers. Other methods like Tukey, ISO, and Qn showed weaker performance in detecting true outliers.
Area of Science:
- Laboratory Science
- Statistical Analysis
Background:
- Z-scores are crucial for evaluating laboratory performance in External Quality Assessment (EQA) programs.
- Identifying poorly performing laboratories, even with outliers, is essential for EQA program integrity.
Purpose of the Study:
- To compare the effectiveness of different Z-score calculation approaches in detecting laboratory outliers.
- To determine which statistical method performs best in identifying true outliers while minimizing false positives.
Main Methods:
- Simulated data from Normal and Student t distributions were used, with some data intentionally contaminated with outliers.
- Outlier-based (e.g., Grubbs, Dixon) and robust (e.g., Tukey, Qn, ISO) methods were assessed.
- Performance was evaluated by recording true and false outlier rates and deriving Positive and Negative Predictive Values.
Main Results:
- All tested methods performed similarly with sample sizes >10 and well-separated outliers.
- For smaller sample sizes and closer outliers, performance varied significantly.
- Tukey's method had high true and false outlier rates; ISO and Qn showed weak performance.
- Grubbs test demonstrated the best overall results in identifying true outliers.
Conclusions:
- Grubbs test is recommended for EQA programs due to its superior performance in outlier detection.
- The choice of Z-score method significantly impacts laboratory performance evaluation, particularly with challenging datasets.
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