Reducing missed laboratory results: defining temporal responsibility, generating user interfaces for test process

Sureyya Tarkan1, Catherine Plaisant, Ben Shneiderman

  • 1Department of Computer Science, University of Maryland, College Park, MD, USA.

Summary

This paper proposes a system to reduce missed laboratory results in outpatient care. The authors suggest defining a workflow model that clarifies who is responsible for each step and when. They also designed a user interface to track test results through all stages, which could be added to existing electronic health records. Retrospective analysis of past orders helps identify common issues. These tools aim to improve result tracking and follow-up. The workflow model assigns responsibilities and deadlines. The interface supports real-time monitoring of test status. Retrospective data highlights areas for system improvement. The proposed system offers a structured approach to managing laboratory results from order to follow-up.

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