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Study of nurse workarounds in a hospital using bar code medication administration system
Laurie L Rack1, Linda A Dudjak, Gail A Wolf
1Presbyterian Hospital, University of Pittsburgh Medical Center, 200 Lothrop St, Pittsburgh, PA 15213, USA. rackll@upmc.edu
Registered nurses frequently bypass bar code medication administration technology, leading to potential patient safety risks. Understanding these workarounds is crucial for improving technology implementation and minimizing errors in healthcare settings.
Area of Science:
- Healthcare technology
- Nursing informatics
- Patient safety
Background:
- Bar code medication administration (BCMA) technology is widely implemented to enhance patient safety.
- Workarounds, deviations from intended technology use, can compromise the effectiveness of BCMA systems.
- Understanding the reasons behind nurse workarounds is essential for optimizing BCMA implementation.
Purpose of the Study:
- To analyze the frequency and causes of registered nurse workarounds with bar code medication administration technology.
- To identify factors contributing to deviations from standard BCMA protocols.
- To provide insights for improving BCMA implementation strategies.
Main Methods:
- Qualitative data collection through nurse focus groups.
- Quantitative data collection via a survey administered to registered nurses.
- Analysis of workaround frequency and contributing factors.
Main Results:
- Over half of surveyed nurses reported not scanning patient identifiers or medications during their last shift.
- Identified workarounds indicate frequent deviations from intended BCMA system use.
- Focus groups revealed various reasons contributing to these workarounds.
Conclusions:
- Registered nurse workarounds are prevalent in BCMA use within academic medical centers.
- Addressing the root causes of workarounds is critical for effective BCMA implementation.
- Findings offer practical considerations for healthcare organizations to minimize workarounds and enhance patient safety.
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