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Related Experiment Videos

Using pharmacists' perceptions in planning changes in pharmacy practice.

R M Guerrero1, N A Nickman, J N Bair

  • 1Department of Pharmacy Services, University Hospital, University of Utah Health Sciences Center, Salt Lake City 84132.

American Journal of Hospital Pharmacy
|September 1, 1990
PubMed
Summary

Pharmacists desire more clinical pharmacy services, but management support is lacking. A study revealed only 19.7% of time is spent on clinical services, prompting a strategic plan for improvement.

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Area of Science:

  • Pharmacy Practice
  • Healthcare Management

Background:

  • Clinical pharmacy services are integral to patient care.
  • Assessing pharmacists' perceptions and time allocation is crucial for service development.

Purpose of the Study:

  • To evaluate pharmacists' perceptions of clinical pharmacy services.
  • To identify departmental goals for clinical pharmacy.
  • To determine the proportion of time spent on clinical services.

Main Methods:

  • Departmental survey to assess perceptions.
  • Interactive small-group process for goal generation and prioritization.
  • Work-sampling study to measure time allocation.

Main Results:

  • Pharmacists perceived clinical services were provided but lacked management support.

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  • Staff development was the highest priority for service enhancement.
  • Only 19.7% of pharmacists' time was dedicated to clinical services.

    • Conclusions:

    • A strategic plan was developed based on survey, goal-setting, and work-sampling data.
    • Implemented changes include a career ladder, staff development, and improved documentation.
    • The study informed a new model for integrated pharmacy services.