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Updated: May 26, 2026

14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
How skill mix affects quality of care
Elizabeth Robb1, Elaine Maxwell, Karen S Elcock
1Florence Nightingale Foundation.
Abstract:
While the media has reported failings in care as failures in nursing, it has not distinguished between care delivered by nurses and that delivered by unregistered healthcare assistants and other support staff. This article examines the role of nurses in an evolving healthcare climate.
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