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Challenges and opportunities to prevent transfusion errors: a Qualitative Evaluation for Safer Transfusion (QUEST)
Nancy M Heddle1, Mark Fung, Tor Hervig
1Department of Medicine and McMaster Transfusion Research Program, McMaster University, and Canadian Blood Services, Hamilton, Ontario, Canada. heddlen@mcmaster.ca
Transfusion
|January 11, 2012
Summary
Transfusion errors persist despite safety procedures. Staff focus on paperwork over bedside checks, and training/policies need improvement to enhance patient safety during blood administration.
Area of Science:
- Transfusion Medicine
- Patient Safety
- Healthcare Quality Improvement
Background:
- Wrong blood transfusions cause significant patient harm and mortality.
- Existing pretransfusion checking procedures have not eliminated this critical safety issue.
Purpose of the Study:
- To explore healthcare professionals' perspectives on the pretransfusion checking process.
- To identify systemic concerns and potential solutions for improving blood administration safety.
Main Methods:
- Qualitative study involving 12 focus groups and 7 individual interviews with 72 healthcare professionals across 5 countries.
- The constant comparison method was used for data analysis to identify common themes.
Main Results:
- Key themes identified: pretransfusion checking, training, policy, error, and monitoring.
- Staff prioritize checking bag labels against paperwork over bedside patient verification.
- Training effectiveness is perceived as minimal, policy access is difficult, and workload/distractions contribute to errors.
Conclusions:
- Multiple factors impede the effectiveness of individual interventions in pretransfusion checking.
- Further research is needed to develop comprehensive strategies for safer blood administration.
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