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Impact of electronic health record transition on behavioral health screening in a large pediatric practice
Karen Hacker1, Robert Penfold, Fang Zhang
1Institute for Community Health, Cambridge Health Alliance, 163 Gore St., Cambridge, MA 02141, USA. khacker@challiance.org
Insights
Transitioning to electronic health records initially disrupted behavioral health screening rates in a pediatric practice. It took over three years for screening rates to recover, highlighting the need to acknowledge unintended effects during implementation.
Area of Science:
- Health Informatics
- Pediatric Healthcare
- Quality Improvement
Background:
- Electronic health record (EHR) adoption is increasing in pediatric practices.
- The impact of EHR implementation on routine screening processes, such as behavioral health screening, requires careful evaluation.
- Understanding disruptions is crucial for optimizing EHR integration.
Purpose of the Study:
- To assess the effect of transitioning from paper to electronic health records on behavioral health screening rates.
- To analyze the duration of disruption and recovery time for screening compliance post-EHR implementation.
Main Methods:
- An interrupted time series design was employed.
- Data were collected from a diverse pediatric practice serving approximately 6,000 patients.
- Screening rates were measured 18 months pre-implementation and 36 months post-implementation.
Main Results:
- Behavioral health screening rates declined significantly during the EHR training and initial implementation phases.
- Screening rates dropped to 55.5% during training and 50% in the first month post-implementation.
- It took over three years for screening rates to return to near baseline levels (82%).
Conclusions:
- EHR adoption caused significant, prolonged disruptions to care delivery, specifically impacting screening rates.
- Assigning data transfer tasks to medical assistants, rather than physicians, improved reporting compliance.
- The unintended consequences of EHR implementation on care quality and compliance metrics must be acknowledged and managed.
Objective:
The objective was to determine whether transitioning from paper to electronic health records affected behavioral health screening rates in a large Northeastern pediatric practice.
Methods:
The study setting was a pediatric practice with seven pediatricians, serving about 6,000 patients. The patient population was diverse (54% nonwhite, 40% publicly insured or self-paying, and 31% non-English speakers). An interrupted times series design was used to evaluate the impact of electronic record implementation on behavioral health screening rates. The main outcome measure was the rate of such screening 18 months before and 36 months after implementation.
Results:
The rate of behavioral health screening increased from 70% to 91% during the baseline period. The training period-six months before electronic record implementation-was associated with a 28% decline in adjusted screening rates (from 83.3% to 55.5%). Only 50% of eligible youths were screened in the first month after implementation. The screening rate took more than three years to recover to baseline levels, climbing to 82% by April 2008.
Conclusions:
Practice changes resulting from electronic record adoption were highly disruptive of care, and disruptions took several years to resolve completely. When medical assistants rather than physicians were tasked with transferring data from paper screening forms to the electronic record, reporting compliance improved. Compliance with Healthcare Effectiveness Data and Information Set standards and Medicaid performance measures will likely be similarly affected as electronic records are implemented nationwide. Although implementing a fully automated medical record has some benefits, the unintended effects on care after implementation must be acknowledged.
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